INA Blog

The latest thinking, doing and sharing from INA

Arkansas State Website Wins Two Awards

Arkansas State Website Wins Two Awards

Christy Williams | 11. 14. 2017

The state of Arkansas recently won two international awards—a MarCom Gold Award and a Davey Silver Award—for the newly redesigned “beta” of its official state website, Arkansas.gov. Developed in partnership with the Information Network of Arkansas (INA), the redesigned beta.arkansas.gov was... Read more


Arkansas Property Tax Payments Due October 16

Arkansas Property Tax Payments Due October 16

Rhiannon Botsford | 10. 03. 2017

The statewide personal and real estate property tax payment deadline is October 16. Citizens in 57 Arkansas counties can avoid late fees and in-person payment lines by paying their property taxes online before the deadline. A directory of participating counties and secure mobile payment sites is available at ar.gov/tax. &ldquo... Read more


Arkansas Government Offices Honored with 2017 Digital Government Transformation Awards

Arkansas Government Offices Honored with 2017 Digital Government Transformation Awards

Christy Williams | 09. 15. 2017

The Information Network of Arkansas (INA) today announced the winners of the inaugural Arkansas Digital Government Transformation Awards. The awards recognize the achievements of Arkansas government offices at the state and local levels that have used technology to drive innovation and make positive, measurable changes in the state. INA opened... Read more


Arkansas Among Top Three States in Inaugural Government Experience Awards

Arkansas Among Top Three States in Inaugural Government Experience Awards

Christy Williams | 09. 12. 2017

The Center for Digital Government (CDG) announced the state of Arkansas has won third place in the Government Experience Awards. After 20 years of the Best of the Web Awards, the CDG updated the competition this year to recognize the achievements and best practices of states, cities, and counties that have... Read more


Faulkner County, Arkansas Sheriff’s Office Launches New Payment Processing Service

Faulkner County, Arkansas Sheriff’s Office Launches New Payment Processing Service

Rhiannon Botsford | 08. 24. 2017

Customers can now make payments in person to the Faulkner County Sheriff’s Office with any major credit/debit card. Payments can be made for circuit fines, accident reports, incident reports, civil process fees, writ payments, and exotic animal permit fees via the new encrypted card swipe devices now... Read more


Arkansas Launches Beta Version of State’s Redesigned Website, Asks for Public Feedback

Arkansas Launches Beta Version of State’s Redesigned Website, Asks for Public Feedback

Christy Williams | 07. 27. 2017

The state of Arkansas has made a redesigned beta version of its official website, Arkansas.gov, available to the public for trial and feedback. Citizens can try out the new faster-and-simpler site at beta.arkansas.gov and provide their suggestions using a link at the bottom of the home page. ... Read more


Arkansas Information Consortium Name One of The “Best Places to Work in Arkansas”

Arkansas Information Consortium Name One of The “Best Places to Work in Arkansas”

Christy Williams | 07. 19. 2017

Arkansas Information Consortium, LLC (AIC), the state's official provider of digital government services, was recently named one of the 2017 Best Places to Work in Arkansas. This annual program, now in its fifth year, was created by Arkansas Business and Best Companies Group. The Best Places to Work... Read more


Arkansas Secretary of State Wins 2017 NASS IDEAS Award

Arkansas Secretary of State Wins 2017 NASS IDEAS Award

Christy Williams | 07. 18. 2017

During a special awards ceremony held on July 9, the Office of the Arkansas Secretary of State was selected to receive the 2017 National Association of Secretaries of State (NASS) IDEAS Award, which recognizes innovation and excellence in state programming. Arkansas was recognized for its Gov2Go platform, which... Read more


Arkansas DFA Wins Two Awards for Excellence in Government Partnership

Arkansas DFA Wins Two Awards for Excellence in Government Partnership

Rhiannon Botsford | 07. 17. 2017

The Arkansas Department of Finance and Administration (DFA) has been recognized with a prestigious American Association of Motor Vehicle Administrators (AAMVA) award for its use of Gov2Go in delivering car tag renewal reminders and other related government services to Arkansas drivers. DFA was chosen as both a regional and... Read more


As Mobile-Only Becomes Mainstream, Government Must Adapt its Services

As Mobile-Only Becomes Mainstream, Government Must Adapt its Services

Bob Sanders | 07. 13. 2017

A decade ago, renewing a driver’s license meant taking hours off work and standing in an interminable line. Registering a new business required calls or visits to several government agencies, filling out lengthy forms and making multiple payments to cover various agencies’ registration fees. Today, a citizen... Read more


3 Ways Governments Can Create ‘Mobile Moments’

3 Ways Governments Can Create ‘Mobile Moments’

Bob Sanders | 07. 13. 2017

If you’ve been using a smartphone for several years, you may not remember what it was like when you first began using it each and every day. Let me refresh your memory: Most websites didn’t work well. You were delighted when one of your favorite websites... Read more


Electronic Property Tax Payments Now Offered in 56 Arkansas Counties

Electronic Property Tax Payments Now Offered in 56 Arkansas Counties

Rhiannon Botsford | 05. 24. 2017

  Four more counties are offering electronic property tax payments this year, bringing the total number of counties accepting credit cards to 56. Residents in Clay, Drew, Hot Spring and Jackson counties can now pay their property taxes with a credit card online, over the phone or in person.  Arkansas... Read more


Arkansas Personal Property Assessment Deadline is Wednesday, May 31

Arkansas Personal Property Assessment Deadline is Wednesday, May 31

Christy Williams | 05. 22. 2017

  The deadline for assessing personal property tax is fast approaching. Arkansans have until Wednesday, May 31, 2017, to assess personal property and avoid paying a 10 percent penalty. State law requires Arkansas drivers to assess vehicles, pay property taxes and have current insurance before vehicle registration can be renewed. With the deadline... Read more


GCDD Launches New Website

GCDD Launches New Website

Bob Sanders | 05. 02. 2017

This morning we launched a new website for the Arkansas Governor’s Council on Developmental Disabilities - gcdd.ar.gov. We are especially proud to have partnered with the Council and executive director Eric Munson on this site. This project was particularly meaningful to our staff as we have... Read more


Digital Government Created 20 Years Ago

Digital Government Created 20 Years Ago

Christy Williams | 03. 02. 2017

By Sean Ingram Originally Published by The Russellville Courier Online Can you imagine a world where you couldn’t pay taxes, renew your tags or conduct a criminal background check online? That world existed two decades ago. The state of Arkansas didn’t even have a website for... Read more


Drew County, Arkansas, Offers Electronic Property Tax Payments

Drew County, Arkansas, Offers Electronic Property Tax Payments

Rhiannon Botsford | 01. 26. 2017

  Paying property taxes in Drew County just got a lot easier thanks to a new online payment system offered by tax collector Tonya K. Loveless.  Residents can visit ar.gov/drewtax and enter or search parcel numbers to begin. The online system prompts residents through secure payment screens... Read more


Arkansas Recognized for Government Transformation with Gov2Go

Arkansas Recognized for Government Transformation with Gov2Go

Rhiannon Botsford | 01. 20. 2017

INA has won a Digital Edge 50 award for transforming Arkansas government through Gov2Go, the state’s ground-breaking personal government assistant. Selected from hundreds of entries in more than 15 industries, INA is among 50 international organizations—including Accenture, FedEx, Cisco Systems, Monsanto, Pfizer, Johnson & Johnson, and Verizon&mdash... Read more


Arkansas First to Launch Official Government App for Apple TV

Arkansas First to Launch Official Government App for Apple TV

Rhiannon Botsford | 11. 01. 2016

  Services from Arkansas state and local government are coming to a big screen near you, thanks to a new Gov2Go Apple TV app from the Information Network of Arkansas (INA). Gov2Go is the first official government app available for Apple TV. “With the launch of Gov... Read more


Governor Hutchinson Wins WebAward

Governor Hutchinson Wins WebAward

Christy Williams | 10. 12. 2016

The official website for Governor Asa Hutchinson was named Outstanding Website in the Web Marketing Association’s 2016 WebAward Competition. Developed in partnership with the Information Network of Arkansas, www.governor.arkansas.gov was selected as a winner in the government category for its innovation in creating an accessible and... Read more


Arkansas’ College Scholarship Applications Open Oct. 1

Arkansas’ College Scholarship Applications Open Oct. 1

Christy Williams | 09. 28. 2016

  On Oct. 1, Arkansas high school seniors can begin applying for 2017-2018 college scholarships through the state’s YOUniversal scholarship management system. The one-stop system means a single application can determine eligibility for all of the state’s scholarship programs. To simplify the application process, the Arkansas Department... Read more


State of Arkansas Wins National Award for Innovative Technology

State of Arkansas Wins National Award for Innovative Technology

Christy Williams | 09. 26. 2016

  The National Association of State Chief Information Officers (NASCIO) has recognized the State of Arkansas as a winner in the State IT Recognition Awards program in the Emerging & Innovative Technologies category for Gov2Go, the state's citizen-centric personal government assistant. Only 11 exemplary initiatives were chosen as recipients... Read more


Gov2Go Helps Arkansans Get Ready to Vote

Gov2Go Helps Arkansans Get Ready to Vote

Christy Williams | 09. 20. 2016

  Just over a year ago, Arkansas became the first state in the nation to transform government by breaking down agency silos and delivering citizen-centric government interactions through a single digital personal assistant, Gov2Go. Today, more than 180,000 Arkansans have subscribed to Gov2Go to receive personalized, timely, and relevant... Read more


Arkansas Property Tax Payments Due October 17

Arkansas Property Tax Payments Due October 17

Rhiannon Botsford | 09. 19. 2016

  The statewide personal and real estate property tax payment deadline is October 17. Citizens in 52 Arkansas counties can avoid late fees and in-person payment lines by paying their property taxes online before the deadline. A directory of participating counties and secure mobile payment sites is available at ar.gov/tax. ... Read more


Two Arkansas Government Programs Recognized for Outstanding Achievements in State IT

Two Arkansas Government Programs Recognized for Outstanding Achievements in State IT

Rhiannon Botsford | 08. 09. 2016

  Two Arkansas digital government programs—Gov2Go and ClaimItAR.com—developed in partnership with the Information Network of Arkansas (INA) have been named finalists in the 2016 National Association of State Chief Information Officers (NASCIO) State IT Recognition Awards competition. The prestigious award program honors outstanding information technology... Read more


Garland County Dept. of Environmental Services Launches New Payment Processing Service

Garland County Dept. of Environmental Services Launches New Payment Processing Service

Rhiannon Botsford | 07. 28. 2016

  Residents of Garland County can now pay their sanitation bills with a credit or debit card online at ar.gov/garlandsanitation and in person at the Sanitation Department.  Customers paying online can look up their account number, make partial payments, and make future payments by paying more... Read more


Arkansas’ Gov2Go Wins Two National Awards for Innovation

Arkansas’ Gov2Go Wins Two National Awards for Innovation

Rhiannon Botsford | 07. 27. 2016

  Gov2Go, the first-of-its-kind, personal government assistant developed by the Information Network of Arkansas (INA), has received two national awards for technology innovation. With more than 80,000 votes cast, members of the state and local government IT community selected Gov2Go from hundreds of nominations in six categories to receive... Read more


Citizens can use Award-Winning Gov2Go to Assess, Pay Property Taxes, Renew Car Tags

Citizens can use Award-Winning Gov2Go to Assess, Pay Property Taxes, Renew Car Tags

Christy Williams | 05. 19. 2016

The last day for Arkansans to assess cars, boats and other personal property without a late penalty is Tuesday, May 31. With the statewide deadline less than two weeks away, now is the perfect time for Arkansans to use Gov2Go to take care of their assessment and get reminders for... Read more


Governor Hutchinson’s Website Wins Hermes Creative Award

Governor Hutchinson’s Website Wins Hermes Creative Award

Christy Williams | 05. 11. 2016

Arkansas Governor Asa Hutchinson was named a gold winner in the 2016 Hermes Creative Awards from the Association of Marketing & Communication Professionals (AMCP) for governor.arkansas.gov. The website, developed in partnership with the Information Network of Arkansas, was selected as a winner for its creative design and innovation in... Read more


Parole Board Launches Upcoming Hearing Search

Parole Board Launches Upcoming Hearing Search

Christy Williams | 05. 09. 2016

This week, the Arkansas Parole Board (APB), in partnership with the Information Network of Arkansas and Marquis Software Development, released an Upcoming Hearing Search that provides increased transparency into scheduled parole hearings. The searchable mobile-friendly database contains information about inmates who are being considered for parole, their upcoming hearing dates... Read more


Two NIC Services Place in Top 8 of ACT-IAC Awards

Two NIC Services Place in Top 8 of ACT-IAC Awards

Christy Williams | 05. 03. 2016

From a field of nearly 150 entries, two services, Gov2Go and the Montana Business Checklist, were recognized as Top 8 finalists at the ACT-IAC Igniting Innovation awards on April 25 in Washington, D.C. Gov2Go, developed by NIC subsidiary the Information Network of Arkansas, is a first-of-its-kind innovative, personalized, proactive digital... Read more


Mobile App Helps Assess, Pay Taxes

Mobile App Helps Assess, Pay Taxes

Christy Williams | 02. 26. 2016

Times Record Staff Article originally published in the Times Record Online Edition A new mobile app makes it easier to keep track of county and state government responsibilities, according to the Information Network of Arkansas. This app, Gov2Go, tracks residents’ assessment, property tax, vehicle registration renewal and franchise... Read more


Arkansas’ Popular Highway App Would Be Nothing Without the Cloud

Arkansas’ Popular Highway App Would Be Nothing Without the Cloud

Christy Williams | 02. 08. 2016

  By Dave Nyczepir Originally published in Government Executive's Route Fifty When voters in Arkansas approved back-to-back highway financing ballot measures in 2011 and 2012 they, in effect, green-lighted 10 to 15 years of road construction. And all that road work presented challenges to effectively relay important information about the projects and real-time... Read more


Arkansas Community Corrections Launches Online Resident Banking

Arkansas Community Corrections Launches Online Resident Banking

Christy Williams | 12. 01. 2015

Arkansas Community Corrections (ACC) is now accepting online deposits for its residents through a new resident banking service developed and launched in partnership with the Information Network of Arkansas (INA). Arkansans can visit ar.gov/accbanking to securely deposit money into an offender’s trust account, which is... Read more


Arkansas State Crime Laboratory Launches New Website

Arkansas State Crime Laboratory Launches New Website

Christy Williams | 11. 02. 2015

The Arkansas State Crime Laboratory (ASCL) recently announced the launch of its new responsive website, www.crimelab.arkansas.gov, created in partnership with the Information Network of Arkansas (INA). The site automatically adjusts to fit a variety of screen sizes, making it easy for citizens to access on mobile devices... Read more


Arkansas Auditor of State Wins International Award for ClaimItAR.com

Arkansas Auditor of State Wins International Award for ClaimItAR.com

Christy Williams | 10. 19. 2015

  The Arkansas Auditor of State’s Unclaimed Property Division has won a prestigious Digital Government Achievement Award (DGAA) from the Center for Digital Government. The agency received the award in the Government Internal category for ClaimItAR.com, its mobile-friendly Unclaimed Property search and filing system that has enabled... Read more


Little Rock Rolls Out Paperless Option for Businesses

Little Rock Rolls Out Paperless Option for Businesses

Christy Williams | 09. 15. 2015

Business owners can now go green with the City of Little Rock through a new paperless e-notification system that enables users to receive reminders when it’s time to pay license fees at each stage of the business cycle. This convenient option is part of the Little Rock Business... Read more


Arkansas Property Tax Payments Due October 15

Arkansas Property Tax Payments Due October 15

Christy Williams | 09. 09. 2015

The statewide personal and real estate property tax payment deadline is October 15. Citizens in 54 Arkansas counties can avoid late fees and in-person payment lines by paying their property taxes online or over the phone before the deadline. A directory of participating counties and secure mobile payment sites is available at... Read more


Arkansas Website Ranks First in the Nation for the Second Time

Arkansas Website Ranks First in the Nation for the Second Time

Christy Williams | 09. 03. 2015

Arkansas.gov has been named the best state website in the country for the second time in the annual “Best of the Web” competition sponsored by the Center for Digital Government.  The awards program is the original and most respected state and local government digital technology competition... Read more


How Arkansas Makes the Most of its Mobile Moments [from Government Executive’s Route Fifty]

How Arkansas Makes the Most of its Mobile Moments [from Government Executive’s Route Fifty]

Christy Williams | 08. 13. 2015

  By Dave Nyczepir, News Editor [This article originally appeared in Government Executive's Route Fifty] A record number of hunters are using the Arkansas Game & Fish Commission app this year to report kills, as the state continues to develop services to meet mobile-minded citizens’ expectations. Understanding that... Read more


Malvern-Hot Spring County Library Launches New Website

Malvern-Hot Spring County Library Launches New Website

Christy Williams | 08. 11. 2015

    The Malvern-Hot Spring County Library recently launched a new website, funded by a grant from the Information Network of Arkansas (INA), that gives patrons a mobile-friendly way to access information about more than 50,000 books and numerous services and programs online. Ar.gov/hsclibrary furthers the library’s... Read more


Arkansas Game and Fish Commission Launches Apple Watch App

Arkansas Game and Fish Commission Launches Apple Watch App

Christy Williams | 08. 05. 2015

Eager hunters can now glance at their wrists to see when it’s legal to shoot, thanks to the new Apple Watch app from the Arkansas Game and Fish Commission. When paired with the popular AGFC mobile app for iPhone, the Apple Watch counts down and displays the exact... Read more


DFA Launches “Due Before You Renew” Public Awareness Campaign

DFA Launches “Due Before You Renew” Public Awareness Campaign

Christy Williams | 05. 21. 2015

The Arkansas Department of Finance & Administration (DFA), in partnership with the Information Network of Arkansas (INA), today launched a public awareness campaign with the theme “Due Before You Renew” to educate citizens about the three things they must do first – assess, pay property taxes and have... Read more


Arkansas First to Launch Official Government App for Apple Watch

Arkansas First to Launch Official Government App for Apple Watch

Christy Williams | 05. 14. 2015

NIC Inc., the dominant provider of eGovernment services, announces its teams have launched the first official government application for Apple Watch. The Apple Watch app, Gov2Go, was launched by the company’s Arkansas subsidiary, Arkansas Information Consortium, LLC, known locally as the Information Network of Arkansas (INA). "... Read more


Miller County Residents Have Online Property Tax Payment Option

Miller County Residents Have Online Property Tax Payment Option

Christy Williams | 05. 13. 2015

This year it will be easier than ever for residents of Miller County to beat the property tax deadline. The Collector’s Office today announced that it is taking credit card payments, meaning residents can avoid a trip to the Collector’s Office and pay their taxes in... Read more


Arkansas Governor Launches New Place-Based Website

Arkansas Governor Launches New Place-Based Website

Christy Williams | 04. 29. 2015

Arkansas Governor Asa Hutchinson, in partnership with the Information Network of Arkansas, recently launched a new place-based website that gives the old saying “all politics is local” a whole new meaning in the mobile age. Governor.Arkansas.gov uses geolocation to determine where a visitor is in the... Read more


Greene County Offers Online Property Tax Payments

Greene County Offers Online Property Tax Payments

Christy Williams | 02. 25. 2015

Taxpayers in Greene County have a new option for beating the property tax deadline thanks to an online payment system offered by the county collector’s office.   Residents can visit ar.gov/greenetax and enter a taxpayer number to begin.  The system will prompt residents... Read more


Baxter County Residents Have Online Tax Payment Option

Baxter County Residents Have Online Tax Payment Option

Christy Williams | 02. 24. 2015

Paying property taxes in Baxter County just got a lot easier thanks to a new online payment system offered by Baxter County Tax Collector Teresa Smith.  Residents can visit ar.gov/baxtertax and enter a taxpayer number to begin.  The system will prompt residents through secure payment screens... Read more


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