Arkansas Department of Transportation, NIC Arkansas Earn Government Experience Award

October 6, 2020

IDrive Arkansas recognized for leveraging innovative IT to enhance services and citizen experience

The Center for Digital Government (CDG) awarded the Arkansas Department of Transportation (ARDOT) a State Project Experience Award for its IDrive Arkansas platform. The IDrive Arkansas platform was developed in partnership with the Information Network of Arkansas (INA) and NIC Arkansas.

ARDOT was one of 10 national winners and was recognized for using the web to radically improve the government experience while innovating how services are delivered.

“We are honored to be recognized for enhancing the citizen travel experience across the state,” said Denise Powell, Digital Content Coordinator for ARDOT. “By allowing Arkansas motorists to view real-time road and weather conditions from any device, IDrive makes it possible to plan safer travel routes and potentially reduce traffic jams, vehicle accidents, injuries and deaths on Arkansas roadways.”

As the first interactive travel map in the state, IDrive Arkansas pulls together current highway construction zones, live traffic conditions, weather radars, locations of welcome centers and rest stops, and other critical travel information into a dynamic, responsive website and mobile app. Behind the scenes, ARDOT’s Construction and Travel Information System (ACTIS) powers a robust cross-agency communication hub allowing multiple state, county and city organizations to collaborate in real time. and its mobile app are hosted in the Amazon Web Services cloud, providing accessibility, reliability and scalability to over 1 million users per year. 

The Government Experience Awards recognize the achievements and best practices of states, cities and counties that excel at creating useful online government services and applications. The Center for Digital Government is a national research and advisory institute on information technology policies and sets the standard for measuring best practices in state and local government.