Citizen-centric vehicle tag renewal reminder service through Gov2Go receives both regional and international awards
The Arkansas Department of Finance and Administration (DFA) has been recognized with a prestigious American Association of Motor Vehicle Administrators (AAMVA) award for its use of Gov2Go in delivering car tag renewal reminders and other related government services to Arkansas drivers. DFA was chosen as both a regional and overall international winner in the Excellence in Government Partnership category.
“We are honored to be recognized for offering Gov2Go as another convenient, digital way for drivers to keep up with and complete their vehicle registration renewals,” DFA Commissioner of Revenue Walter Anger said. “On top of providing great service to drivers, we are focused on shortening the lines at revenue offices around the state. Our partnership with INA has enabled us to do that through technology and to positively change the way Arkansans interact with our agency and other government offices.”
AAMVA’s awards foster a tradition of excellence in the motor vehicle and law enforcement community, recognizing service, safety, security, and public affairs and consumer education. The Excellence in Government Partnership Award recognizes a successful project/program developed and implemented in cooperation with a public or private sector organization.
DFA partnered with the Information Network of Arkansas (INA), Arkansas’s official digital government services provider and public-private partner, to integrate its online vehicle tag renewal service with Gov2Go, the first-of-its-kind digital government assistant. Since DFA added its ARSTAR tag renewal service to Gov2Go, more than 127,000 Arkansans have signed up to receive personalized and timely Gov2Go reminders about tag renewal, vehicle assessment, and property taxes. Because Gov2Go learns about its users, keeps tracks of their deadlines, and sends important reminders to their computers, mobile devices, Apple TVs, and Apple watches, drivers are able to become more compliant with the regulations surrounding vehicle tag renewals.