INA is Thought Leadership for Digital Government

We Drive Solutions

We serve as an advocate for Arkansas citizens and businesses, pushing for seamless access and convenience to government services and information.

the ina board

Provides Direction

Oversight

We are a unique public-private partnership designed to harness the speed and capabilities of the private sector with the public policy oversight of the governing board. Our board consists of representatives from user groups (accountants, insurance agents, chambers of commerce, attorneys, and bankers) and state agencies.

Reinvestment

One of our most unique aspects is our “enterprise funding model.” We fund the majority of our operation through fees added to government transactions. However, more than half of the services we develop and support every day are free to use, and we provide services to even the smallest government agencies.

Cost Avoidance

We don’t just put information and services online – we use the latest technology from our network manager, Tyler Arkansas, to make government services easier to understand and interact with than traditional methods. Government agencies benefit by saving time and costs from fulfilling requests in person or on paper.

Time Recovery

We develop services that provide benefits to citizens and the government. Citizens choose  online services from Tyler Arkansas because it gives them back their most valuable resource: time.

Visionary guidance

And Strategic Initiatives

In 2018, we championed the Computer Science Student Scholarships and Teacher Stipends initiative, enabling the Office of Transformation to fund scholarships for seven adult computer science students in Arkansas and stipends to certify 57 new high school computer science teachers in the state. These grant funds helped students develop essential skills in coding, problem-solving, and digital literacy. By providing financial incentives, the board expanded access to high-quality computer science programs, particularly in underrepresented and rural areas of the state. This initiative reflected our strong commitment to fostering innovation and preparing Arkansas students for future careers in technology-driven fields.

Our County Website Grants initiative funded the development and hosting of over 20 Arkansas county government websites throughout the 2010s. These grants enabled counties to improve digital access to local government information through modern, user-friendly, and secure websites equipped with essential resources for residents, businesses, and local governments. By supporting website upgrades and the implementation of new digital tools, we have strengthened community engagement, increased transparency, and promoted more efficient access to vital information and services across the state.

The Arkansas Digital Government Transformation Awards, sponsored by our board, recognized outstanding achievements in leveraging technology to improve public services and community engagement across Arkansas. From 2017 to 2019, the awards honored state and local government agencies, educational institutions, and organizations that implemented innovative digital solutions to enhance efficiency, accessibility, and transparency. Through this initiative, we highlighted the transformative power of technology in serving Arkansas’s citizens and advancing the state’s digital landscape.