INA’s mission is simple: Make life better for Arkansans by simplifying your interactions with government. It all happens through a public-private partnership. We work with Arkansas government to streamline processes, create cost savings and deliver public services more efficiently through technology.
Learn How We Do Thisdigital services
self-funded
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savings to state
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What makes the public-private partnership unique, effective and accountable for delivering results? Twelve people and three words: The INA Board.
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Winners of the third annual Arkansas Digital Government Transformation Awards were recognized Friday, September 6 during a ceremony and banquet held in their honor at the...
Sep 10
“ The public private partnership has created a cost efficiency for our agency. We no longer have to employ a lot of staff to sort through applications or coders to make changes to the application as things are updated in our scholarship programs. ”
— Dr. Maria Markham | Director of the Arkansas Department of Higher Education
“ The interaction you have with INA and INA’s staff is absolutely critical if if you’re managing any number of people. You cannot possibly know all the digital advances that are out there at any time if you’re directing an agency. INA serves as the entity that provides you with that kind of information. ”
— Daryl Bassett | Director of the Arkansas Department of Workforce Services and INA Board Member
“ The technology that’s provided by INA has allowed us to have fewer staff with that type of technical expertise, so we’re able to get those applications processed more quickly and with more accuracy than ever before. ”
— Dr. Maria Markham | Director of the Arkansas Department of Higher Education
“ ClaimItAR has allowed us to more than double what we’ve given back. The highest year previously was about 7 million, and last year was 18 million. So it’s pretty significant, over 150% increase. ”
— Andrea Lea | Auditor of State
“ DFA and INA partnered and introduced the kiosks into 13 central locations in Arkansas. In doing so, it allowed the drivers to come in, without standing in line, and conveniently go up to a kiosk and renew their tags and registration within 4-5 minutes. ”
— Wayne Hamric | Administrator of the Office of Motor Vehicle, Arkansas Department of Finance & Administration
“ We want accuracy and transparency. And through the technology and the enhancements that INA has given us, we’re able to really be on the cutting edge of government. I’m very proud of the fact that Pulaski County was offered, from INA, to be the very first mobile app payment processing in the nation. In fact, we got a write-up nationally about that. It was a proud moment. ”
— Debra Buckner | Pulaski County Treasurer
“ Not only does the public get a view of the wonderful amounts of data that the highway department maintains on IDriveArkansas, but the daily lives of our internal staff have been greatly simplified by being able to use the tools that we developed. ”
— Danny Straessle | Public Information Officer for the Arkansas State Highway & Transportation Department
“ Online tax payments have profoundly changed the way that we collect tax payments in Pulaski County. The reception that we’ve had from the public has been amazing. We get emails from people thanking us for that service. ”
— Debra Buckner | Pulaski County Treasurer
“ The biggest impact that iDrive Arkansas has had on the state is the opening of communication between this state agency and the motoring public. It’s a convenience, it’s a communications tool, and it’s a resource tool for both the agency and the in-house employees, and also the public at large. ”
— Danny Straessle | Public Information Officer for the Arkansas State Highway & Transportation Department
“ The future of digital government is all about the quality of our daily interactions with government, and Gov2Go is a great example of that. Rather than waiting at the DMV, we can take care of our tag renewal online. And rather than trying to remember to put on the calendar when to pay taxes and other responsibilities, Gov2Go reminds us to do it. ”
— Mark Martin | Secretary of State
“ We want government to be innovative, to be more effective in delivery of services, but also to save taxpayers money. That’s our objective, and we have a great partner in INA to accomplish that. ”
— Asa Hutchinson | Arkansas Governor
YOUniversal is a game-changing mobile system that lets Arkansas high school students apply for scholarships from 21 state programs in less than five minutes – all from one app on their phones.
Get the Full Story Learn More“We save about $500,000 a year just on postage and paper that we’re no longer using to process applications. We don’t have to dig through stacks of paper and match students to their correct eligibility, and it takes fewer staff because we can sort things electronically through YOUniversal. ”
—Dr. Maria Markham
Meet the digital government assistant that’s taking the nation by storm and transforming how Arkansans interact with government.
Get the Full Story Learn More“We hit the button on Gov2Go, we pay for it, it’s done and we don’t have to worry about it. The stress of government begins to diminish the more each individual is able to access government in an efficient way and then forget about it. ”
—Arkansas Secretary of State Mark Martin
Arkansans can claim lost property in minutes on their mobile phones and receive checks in a few short days, thanks to an innovative online filing system designed by the Arkansas Auditor of State in partnership with INA.
Get the Full Story Learn More“ClaimItAR has allowed us to more than double what we’ve given back. The highest year previously was about $7 million, and last year was $18 million. So it’s pretty significant, over 150% increase. ”
—Auditor of State Andrea Lea
Arkansas drivers who renew their vehicle registration in-person at 13 revenue offices can bypass the lengthy lines and leave happily with new license plate tags in less than four minutes. It’s all possible thanks to DFA’s innovative self-service iPad kiosks.
Get the Full Story Learn More“When Arkansas drivers utilize the kiosks at the revenue office, it saves them approximately 20 - 30 minutes of time standing in line. ”
—Wayne Hamric
