New doc.arkansas.gov recognized for excellence in government website
The Arkansas Department of Corrections (DOC) has received an international award’s highest honor for its newly designed website. Chosen among 5,000 entries worldwide, doc.arkansas.gov was recognized with the Award of Excellence in the Government Website category at the 2021 Communicator Awards.
“We are honored to be recognized for our redesigned website, which continues to be instrumental in telling our stories and enhances our ability to be transparent,” said Solomon Graves, Department of Corrections Secretary. “The website allows us to successfully improve the efficiency of our services and underscores our focus on public safety and transparency.
The redesigned doc.arkansas.gov combines curated content from each of the department’s divisions into one streamlined user experience and consolidates the existing websites of the Division of Correction, the Division of Community Correction, the Arkansas Correctional School District, and the DOC’s Boards and Commissions into one user-friendly design.
The consolidation of the division websites also combined existing online deposit services for inmate trust accounts and pre-pay phone service accounts with supervision and restitution payments to provide one convenient, online Offender Banking service accessible from the homepage of the website.
The Department of Corrections worked with the state’s digital services provider, NIC Arkansas, a wholly owned division of Tyler Technologies, to design the modern, responsive website and build an inclusive user experience across all platforms.