Custom Application Development

Need a Solution That Meets Your Needs?

Our goal is to help you streamline your business processes and create efficiencies through secure online solutions that are right-sized to meet your business, technical, accounting, legal, and customer needs. 

Our Process

Step 1: Discover

Requirements aren’t always obvious. They are often buried within layers of domain knowledge and evolving processes. 

We will work with your team to identify and clarify current processes to translate into digital solutions.

Step 2: Plan

Careful planning ensures everyone’s needs are being met, from the customer service representative to the Executive Director. 

Planning activities ensure we work together efficiently as a project team.

Step 3: Build

We use a hybrid development methodology to utilize the industry’s best practices while meeting the government’s unique needs.

You will have access to test your solution iteratively throughout the process so that we can remain nimble and responsive to your evolving needs.

Step 4: Launch

We can launch with a bang, or open the doors quietly to ease your customers and staff into the new service. 

We will help you meet your strategic goals by delivering on time, on strategy, and in budget.


Step 5: Monitor, Support, & Update

Once your solution has launched, our award-winning support teams monitor, support, and update your service to ensure it continues to perform as web browsers and security standards evolve.  Our teams are ready 24/7 to respond to any incidents that may arise.

We will also be here to provide training and resource material and help you onboard new staff as your team and business processes evolve.

What You Can Expect

Security & Peace of Mind

All applications are PCI compliant and are regularly scanned to ensure citizen data is protected.

Excellent User Experience

Mobile-first design ensures anyone can use your application - anytime and anywhere! 

Quality Assurance Testing

Testing is a key piece to launching a successful application. We not only test usability during development, but also continue to test post-launch. We ensure the known use cases of the application work for your users. 

Standards Compliant

Our team of talented front-end designers and developers will work their coding magic to build an application that not only meets your requirements but also looks great on any device!

Award Winning Support

Our team of local Arkansans are committed to support the full life cycle of your service. We're here to help with any questions or concerns, troubleshooting, or training needed.

Marketing Support

Need help getting the word out about your new service? We will help market the new application through press releases, social media posts, and more!

Accessibility is a Given

We understand that accessibility is legally required in all of the work we do for our Arkansas government partners. Each solution we build is designed to meet the usability and accessibility standards expected on government websites. 

Don't just take our word for it. Here's what our partners have to say.

© 2022 Information Network of Arkansas